Alleybookings TERMS & CONDITIONS

Agreement between User and Alleybookings.com
Alleybookings.com is owned and operated by Alleybookings.com ("Alleybookings.com", "Alleybookings", or "we"). We welcome you to the company’s website of Alleybookings.com. Alleybookings renders assistance and acquaints customers with travel information and helps customers determine the availability of travel-related goods and services. We make legitimate reservations and transact business with travel suppliers, bearing in mind that these information are for no other purposes. In using the terms "we", "us", "our" and "Alleybookings" we refer to Alleybookings, and/or our subsidiaries. The term "you" refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.

This agreement describes the terms and conditions applicable to the services available on or through the Alleys website, mobile website, and mobile or tablet applications (collectively referred to as the "Site"), and details your responsibilities, thereby limiting the liability of Alleyys.com and its third-party suppliers. These suppliers include, without limitation, the airlines, hotels, rental car companies and other suppliers that provide travel or other services through this Site (such third parties collectively referred to as the "Travel Service Providers"). The Site is intended for personal, noncommercial use.

Please read this Agreement carefully, BEFORE submitting an account registration form and/or using any of the services on the Site. By accessing any area of this Site, users ("users" or "you") agree to be legally bound without limitation, qualification, or change and to abide by these Terms and Conditions, which will constitute our agreement ("Agreement"). You should also read our Privacy Policy, which governs your use of this Site and is referenced in this agreement. If you do not agree with any part of this Agreement, you must discontinue use of this Site. Alleybookings reserves the right, in its sole discretion, to amend, modify, or alter this Agreement at any time by posting the amended terms on this Site. We recommend that you review these Terms and Conditions periodically as Alleybookings may at any time revise and update the Terms and Conditions.

  1. Acceptable Use of the WebSite
You must be at least 18 years of age to be eligible to purchase, cancel or modify any services available through Alleybookings. Accessing materials on this Site by certain persons in certain countries may not be lawful. Alleybookings grants you a limited, personal, nontransferable, non-sub licensable, revocable license to access and use this Site only as expressly permitted in this Agreement. You may only use this Site to make legitimate reservations, purchases or requests to purchase the products or services offered (each, a "Request"). By using a credit card to secure a travel Request through this Site, you represent and warrant that you have the authority to use that credit card for the Request. You agree to provide correct and true information in connection with your use of this Site. It is a violation of law to place a Request in a false name or with an invalid method of payment. Alleybookings reserves the right to cancel any airline, hotel or rental car reservation or any other transaction that it reasonably believes to have been fraudulently made, including by unauthorized use of a credit or debit card.

Your use of and access to the Site does not grant you any license or right to use any of the Content on the Site. Any rights or licenses not expressly granted herein are reserved. It is expressly prohibited for you to use, transmit, copy, reproduce, download, print, modify, display, “frame”, “mirror”, publish, create derivative works from, transfer or sell the Content or any part of the Site without authorization from Alleybookings.com. You may copy, print, and/or download your travel, transportation and lodging reservations and itineraries from the Site for personal use.

Without limiting the above, and whether or not you have a commercial purpose, you agree not to:
  1. Use this Site to make any speculative, false or fraudulent Requests or any Requests in anticipation of demand;
  2. Access, monitor, copy, or reproduce any Content of this Site using any robot, spider, scraper or other automated means or manual process for any purpose without express written permission of Alleyys.com;
Violate the restrictions in any robot exclusion headers on this Site or bypass or circumvent other measures employed to prevent or limit access to this Site; Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure; Deep-link to any portion of this Site for any purpose, including without limitation, the purchase path for travel services; Submit, post, transmit, upload or deliver any unlawful content, information or comments to or through this Site; Submit, post, transmit, deliver, upload or provide links to, any content containing material that could be considered harmful, harassing, obscene, pornographic, indecent, violent, abusive, profane, insulting, threatening, tortuous, defamatory, false, hateful or otherwise objectionable; Submit, post, transmit, upload or deliver any content, information or comments to this Site that infringe or violate the intellectual property of others including, without limitation, copyrights, patents, trademarks, laws governing trade secrets, and/or rights to privacy or publicity; Submit, post, transmit, upload or deliver any content or information that you do not have a right to make available under law or contractual or fiduciary relationships; Manipulate identifiers, including by forging headers, in order to disguise the origin of any content or information that you post, transmit or deliver; Use this Site in any manner which could damage, disable, overburden, impair or otherwise interfere with the use of this Site or other users' computer equipment, or cause damage, disruption or limit the functioning of any software, hardware, or telecommunications equipment; Attempt to gain unauthorized access to this Site, any related website, Content, accounts, computer system, or networks connected to this Site, through hacking, password mining, or any other means; or Obtain or attempt to obtain any Content through any means not intentionally made available through this Site, including harvesting or otherwise collecting information about others such as email addresses.

Legal Action
A. Arbitration and Dispute Resolution
1. Disputes and Arbitration
Alleybookings is committed to customer satisfaction. If you have a problem or dispute, we will try to resolve it. If we are unsuccessful, you may pursue your claim as explained in this section. You agree to give us an opportunity to resolve any problem, dispute, or claim relating in any way to the Sites and/or any of its related applications or services; any dealings with Alleybookings, including with our marketing and customer service agents; the purchase, use, or performance of any services or products available through this Site; any representations made by Alleybookings; or our Privacy Policy (collectively, “Claims”) by providing Notice to Customer Support. Unless prohibited by applicable law, any Claim/Action must be brought within Three (3) months from the date on which such Claim/Action arose or accrued. If we are unable to resolve your Claims within 60 days of receipt, you may seek relief through arbitration or court, as set forth below. This informal process is a condition precedent to your ability to initiate a claim in arbitration or court.

This Agreement shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria exclusive of its choice of law principles. The Nigerian courts shall have exclusive jurisdiction and venue over any dispute arising out of or relating to this Agreement, and each party hereby consents to the jurisdiction and venue of such courts. If you do not agree with the governing law of these terms, please do not use this Site.

2. Mandatory Arbitration
Please read this provision carefully. It requires that any and all claims must be resolved by binding arbitration or in court, and it prevents you from pursuing a class action or similar proceeding in any forum. These limitations apply to any claims against Alleybookings, its subsidiaries or affiliates, any travel service providers or companies offering products or services through the Site.

In arbitration, a dispute is resolved by an arbitrator instead of a judge or jury. The arbitrator’s decision will generally be final and binding, with right of appeal only to. Arbitration procedures are simpler and more limited than court procedures.
a. By using this Site, you, any Third-party, and Alleybookings agree that any Claim, including claims regarding the applicability or validity of this arbitration provision, shall be resolved exclusively by final and binding arbitration administered and conducted before a single arbitrator which shall be agreed upon by parties. Under no circumstances may any claim be brought or arbitrated as a class action or proceed on a basis involving claims brought on a purported representative capacity (either on behalf of the general public or other users or persons, except that the arbitrator shall have the authority to award public injunctive relief where applicable).

As an exception to arbitration, you, any Third-party, and Alleybookings retain the right to pursue Claim/Action in Nigeria courts, All Claims you or a Third-party bring against Alleybookings, its subsidiaries or affiliates, or any travel service providers or companies offering products or services through the Site must be resolved through Arbitration Section. All Claims filed or brought contrary to this Section shall be considered improperly filed and void.

b. If you decide to seek arbitration, you must first send, by certified mail, a written Notice of Dispute ("Notice") addressed to: Legal Department, Alleybookings.com No 32, Yusuf Road, Bompai Kano, Nigeria ("Notice Address"). The Notice must (i) describe the nature and basis of the Claim; and (ii) set forth the specific relief sought. If Alleybookings and you, or Alleybookings and any Third-party, do not reach an agreement to resolve the Claim within 60 days after the Notice is received, you, or the Third-party, may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you, any Third-party, or Alleybookings is entitled. The arbitration shall be held at a location convenient as may be mutually agreed upon.

c. To the extent that any Claim is held not to be subject to arbitration and proceeds in a Court, such Claim shall be filed only in the High Court in Nigeria. You hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such Claim that is not subject to the arbitration provision and not pursued in court, and agree that any such claim shall be resolved individually, without resort to any form of class action. You further agree that any and all Claims or other matters asserted in such dispute, whether based upon contract, tort, statute, or otherwise, shall be governed by the laws of Nigeria, without regard to conflict of laws provisions that would result in the application of the laws of any other jurisdiction.

d. Upon motion of one or more affected parties, the arbitrator may, in its discretion, consolidate more than one arbitration with one or more related arbitrations involving similar claims in an effort to ensure that the arbitration process is an efficient, timely and cost-effective alternative to litigation. All parties will retain the right to request an individualized hearing. Notwithstanding the foregoing, the arbitrator may not preside over any form of a representative or class proceeding that would affect the rights of any individual, unless that individual has actually initiated and is currently maintaining a demand for arbitration pursuant to this Agreement.

e. If you prevail in the arbitration, the arbitrator may award you statutory damages and expenses, to the extent that the arbitrator believes them to be necessary or mandated by law.

3. CREDIT CARD CHARGEBACKS You, the User, have the ability to dispute charges with credit card companies ("chargebacks"). If you have a question about a charge on your credit card statement, we encourage you to call Alleybookings prior to disputing a charge with your credit card company to discuss any questions or concerns about our charges with us. Alleybookings will work with you in resolving your concerns. Alleybookings retains the right to dispute any chargeback that it believes is improper, as described more fully below. Alleybookings also retains the right to cancel any travel reservation in the event of a chargeback related to that reservation.

By using our service to make a reservation with a Supplier, you accept and agree to the relevant cancellation policy of that Supplier. In all cases, the cancellation policy of each reservation is made available on our webSite. Please note that certain rates or special offers are not eligible for cancellation or change. Alleybookings deems the following chargeback scenarios as improper and retains the right to investigate and rebut any such chargeback claims and to recover costs of such chargeback claims from You, the User.

Chargebacks resulting from non-cancellable reservations in the event that Alleybookingss or the Supplier cannot provide a refund, whether or not the reservation is used. Chargebacks resulting from charges authorized by family, friends, associates or other third parties with direct access to You, the User’s, credit card. Chargebacks arising from the Supplier’s failure to deliver a product or service in a manner that’s consistent with the Supplier’s product description. Chargebacks resulting from force majeure or other circumstances that are beyond the control of Alleybookings.com or its subsidiaries.

DISCLAIMER OF WARRANTIES

All content contained within or available through this Site are provided to you on an "as is," basis. Alleybookings makes no representations or warranties of any kind, either express or implied, as to the operation of this Site or the information, content or materials included on this Site. To the fullest extent permissible, Alleybookings disclaims all representations and warranties, including, but not limited to, the implied warranties of merchantability or satisfactory workmanlike effort, informational content, title, or non-infringement of the rights of third parties. Alleybookings does not warrant or make any representations that this Site will operate error-free or uninterrupted, that defects will be corrected, or that this Site and/or its servers will be free of viruses and/or other harmful components. Alleybookings does not warrant or make any representations regarding suitability, availability, accuracy, reliability, completeness, or timeliness of any material of any kind contained within this Site for any purpose, including software, products, services, information, text and related graphics content.

Without limiting the foregoing, no warranty or guarantee is made (i) regarding the acceptance of any request, (ii) that a user will receive the lowest available price for goods and/or services available through this Site, (iii) regarding the availability of products and/or services through this Site or, where applicable, at any participating retailer or retailer location, or (iv) regarding the results that may be obtained from the use of this Site.

INDEMNIFICATION
You agree to defend and indemnify Alleybookings and the Covered Parties from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought (i) by you or on behalf of you in excess of the liability described above; or (ii) by third parties as a result of:
Your breach of this Agreement
Your violation of any law or the rights of a third party; or
Your use of this Site in violation of this Agreement.
COPYRIGHT AND TRADEMARK NOTICES
The content on this Site is protected under Nigeria and International laws, including trademark and copyright laws. The content on this Site, including without limitation, the information, text, software, code, photographs, videos, typefaces, graphics, music, sounds, images, illustrations, maps, lodging star rating system, designs, icons, trademarks, service marks, logos, and written content (collectively, “Content”), and the arrangement and compilation of the Content and the infrastructure used to provide such Content (which are also included in the definition of “Content”), are proprietary to and owned by Alleybookings, its corporate affiliates, and/or the Travel Service Providers. Some trademarks, service marks and other company designations on the Site may belong to third parties or Travel Service Providers and are used on the Site under license or for identification purposes only. The use of marks on the Site that belong to third parties, and the availability on the Site of goods or services from such third parties, should not be construed as an affiliation, endorsement or sponsorship of this Site and its services by any such third party.

CLAIMS OF COPYRIGHT INFRINGEMENT
Alleybookings respects the intellectual property rights of others and asks that you do the same. If you believe in good faith that material or content on the Site infringes your copyrighted work, you (or your agent) may send us a written notice that includes the following information: A clear identification of the copyrighted work that you claim has been infringed. A clear identification of the material you claim infringes the copyrighted work, and information that will allow us to locate that material on the Site, such as a link to the infringing material. Your contact information so that we can reply to your complaint, preferably including an email address and telephone number. A statement that you have a "good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law." A statement that "the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed." The written notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Copyright infringement notifications can be sent to Alleyys.com by email as follows: official@alleybookings.com

we will not process your notice if it is incomplete. alleybookings.com reserves the right to remove content on the Site alleged to be infringing without prior notice, at its sole discretion. You may wish to seek legal counsel prior to submitting a copyright infringement notification. You could be held liable for alleging false claims of copyright infringement. USER RIGHTS AND RESPONSIBILITIES

Your privacy and the security and confidentiality of your data is very important to us. You have placed your trust in us by using our services. We value that trust. We are committed to protecting and safeguarding any personal data that you give us. We want you to understand how we use your data and your rights regarding that data and this privacy policy applies only to information collected through our website and not to information collected offline. This website is owned and operated by alleybookings.com ("Alleybookings"). This Privacy & Cookies Policy explains how we collect, use, share, and process personal data through the Alleybookings website, the Alleybookings mobile site, our iPhone, Android and other mobile applications and any other online communications and interfaces (the "site"). Please read the Privacy & Cookies policy below to learn about our practices. By visiting the site, you acknowledge that you have read and understand the practices described in this policy.

1. Our Collection of Your Personal Data In order to provide you with our online travel service, we must collect personally identifiable information ("Personal Data"). We may collect the following categories of Personal Data you provide to us while you are using the site: · Identifiers:

  • Name
  • Address
  • Phone number
  • Email address
  • Age
  • Date of birth
  • Gender
Username and password for our site and any other information you may choose to provide either directly or through your use of social media sign-in features (such as Facebook Connect) or as may be required to fulfill the requested service; and IP address · Commercial information: o Credit card number and payment information · Internet or other electronic network activity information: o IP address o Device information o Web log information o Search preferences related to specific searches and o Bids through your interactions with our site · Inferences drawn from other Personal Data: o Profile or purchasing habits inferred from Personal Data o Device information o Web log information o Search preferences related to specific searches and o Bids through your interactions with our site · Geolocation data: o General device location and o With consent, specific device location In addition, we may receive certain categories of Personal Data listed above from sources other than you, specifically from the following categories of sources: · Third party applications (including, but not limited to Facebook and Google) that you use for single sign-on · Our affiliates, subsidiaries, or business partners · Third party data providers and · Individuals purchasing services on your behalf. If you purchase services for other travelers or travel companions, you must make sure that you have the right to provide their personal Data to us and that those other travelers have accepted how Alleybookings uses their information as stated in this policy. Personal Data of other travelers is collected only for the purpose of providing such Personal Data to the appropriate travel supplier to fulfill the requested service, or as otherwise may be required or permitted by applicable law.

PRIVACY POLICY

Your privacy and the security and confidentiality of your data is very important to us. You have placed your trust in us by using our services. We value that trust. We are committed to protecting and safeguarding any personal data that you give us. We want you to understand how we use your data and your rights regarding that data and this privacy policy applies only to information collected through our website and not to information collected offline. This website is owned and operated by alleybookings.com ("Alleybookings"). This Privacy & Cookies Policy explains how we collect, use, share, and process personal data through the Alleybookings website, the Alleybookings mobile site, our iPhone, Android and other mobile applications and any other online communications and interfaces (the "site"). Please read the Privacy & Cookies policy below to learn about our practices. By visiting the site, you acknowledge that you have read and understand the practices described in this policy.

1. Our Collection of Your Personal Data In order to provide you with our online travel service, we must collect personally identifiable information ("Personal Data"). We may collect the following categories of Personal Data you provide to us while you are using the site:

Identifiers:

  • Name
  • Address
  • Phone number
  • Email address
  • Age
  • Date of birth
  • Gender

Username and password for our site and any other information you may choose to provide either directly or through your use of social media sign-in features (such as Facebook Connect) or as may be required to fulfill the requested service; and IP address · Commercial information: o Credit card number and payment information · Internet or other electronic network activity information: o IP address o Device information o Web log information o Search preferences related to specific searches and o Bids through your interactions with our site · Inferences drawn from other Personal Data: o Profile or purchasing habits inferred from Personal Data o Device information o Web log information o Search preferences related to specific searches and o Bids through your interactions with our site · Geolocation data: o General device location and o With consent, specific device location In addition, we may receive certain categories of Personal Data listed above from sources other than you, specifically from the following categories of sources: · Third party applications (including, but not limited to Facebook and Google) that you use for single sign-on · Our affiliates, subsidiaries, or business partners · Third party data providers and · Individuals purchasing services on your behalf. If you purchase services for other travelers or travel companions, you must make sure that you have the right to provide their personal Data to us and that those other travelers have accepted how Alleybookings uses their information as stated in this policy. Personal Data of other travelers is collected only for the purpose of providing such Personal Data to the appropriate travel supplier to fulfill the requested service, or as otherwise may be required or permitted by applicable law.

Our Policy On Cookies and Other Tracking Technologies

Cookies and similar tracking technologies, such as beacons, scripts, and tags, are small bits of code, usually stored on a user's computer hard drive or device, which enable a website to "personalize" itself for each user by remembering information about the user's visit to the website.
The site uses cookies to store your preferences, display content based upon what you view to personalize your visit, analyze trends, administer the site, track users' movements around the site, serve targeted advertising and gather demographic information about our user base as a whole. On mobile websites and mobile apps, we may use Anonymous Device IDs and/or Advertiser Identifiers in a manner similar to our use of cookies on our websites. Although these activities involve developing an understanding of you as a user, we use this information for the purposes described. Given the nature of our site and services as a travel provider, and the limited amount of Personal Data we obtain about you, this activity does not produce legal effects for you nor otherwise does it significantly affect you. More detailed information about our use of cookies and how to opt-out of advertising and certain other cookies is provided below. Alleybookings Cookies (First Party Cookies): We use our cookies to improve your web-browsing experience. For example, we use a cookie to reduce the time it takes for you to submit purchase requests by storing a registered user's email address so that you do not need to enter your email address each time that you log-in. We will also use a cookie to keep track of your search criteria while you are engaging Alleybookings's services.

Alleybookings cookies are associated with your Personal Data. However, no third party may use the information we collect through Alleybookings cookies for their own purposes. Third Party Cookies: We work with third parties that place cookies on our site to provide their services, including:

  • Ad Targeting: We work with third-party advertising companies to serve ads while you are visiting our site. We permit these companies to place and access their own cookies on your computer in the course of serving advertisements on this site. In order to provide advertisements about goods and services of interest to you, these companies may use information obtained through their cookies (which do not include your name, address, email address or telephone number) about your visits to the site and other websites, in combination with non-personally identifiable information about your purchases and interests from other online sites. Other companies' use of their cookies is subject to their own privacy policies and not ours.
  • Data Providers: We also allow data providers to collect web log data from you (including IP address and information about your browser or operating system), when you visit our site, or place or recognize a unique cookie on your browser to enable you to receive customized ads or content. These cookies contain no personally identifiable information. The cookies may reflect demographic or other data, with identifying elements removed, linked to data you voluntarily have submitted to us, e.g., your email address, that we may share with data providers solely in hashed, non-human readable form.
  • Analytics/Measurement: We also use third-party analytics cookies to gain insight into how our visitors use the site and optimize and improve our site. The data we gather includes which web pages you have viewed, which referring/exit pages you have entered and arrived from, which platform type you have used, date and time stamp information, and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our site. We also make use of analytics cookies as part of our online advertising campaigns to learn how users interact with our site after they have been shown an online advertisement, which may include advertisements on third-party websites.
  • Remarketing Pixel Tags and Other Technologies: We may share web site usage information with third-party advertising companies for the purpose of managing and targeting advertisements and for market research. For these purposes, we and our third-party advertising companies may place or recognize a cookie on your computer or device or directly in our emails or communications or may place pixel tags (also called clear gifs) on certain web pages. We will then use the information that is collected to serve you relevant advertisements when you are visiting other sites on the Internet. These advertisements may be targeted to specific searches you conducted on Alleybookings during earlier browsing sessions
  • Flash Cookies: Our partners, who provide certain features on our site or display advertising based on your browsing activity, also use Local Shared Objects such as Flash cookies, and Local Storage such as HTML5, to collect and store content information and preferences. Various browsers may offer their own management tools for removing HTML5 local storage. Controlling Cookies: You have a choice over the use of cookies as described in this Privacy & Cookies Policy. Our site is not currently configured to respond to Do Not Track signals. If you would rather we do not use Alleybookings cookies when you visit us, please configure your specific browser settings to reject cookies.
Please keep in mind that without cookies you may not have access to certain features on the site, including access to your profile or account and certain personalized content. Removing all cookies from your computer could also affect your subsequent visits to certain web sites, including this site, by requiring that, for example, you enter your login name when you return to that website. Mobile Devices.

GENERAL LIMITATION OF LIABILITY

To the extent permitted by law, in no event shall Alleybookings, including its respective officers, directors, employees, representatives, parents, subsidiaries, affiliates, distributors, suppliers, licensors, agents or others involved in creating, sponsoring, promoting, or otherwise making available the Site and its contents (collectively the "Covered Parties"), be liable to any person or entity for any direct, indirect, incidental, special, exemplary, compensatory, consequential, or punitive damages or any damages whatsoever, including but not limited to:

(i) loss of goodwill, profits, business interruption, data or other intangible losses;
(ii) your inability to use, unauthorized use of, performance or non-performance of the Site;
(iii) unauthorized access to or tampering with your personal information or transmissions;
(iv) the provision or failure to provide any service;
(v) errors or inaccuracies contained on the site or any information, software, products, services, and related graphics obtained through the Site;
(vi) any transactions entered into through this Site;
(vii) any property damage including damage to your computer or computer system caused by viruses or
other harmful components, during or on account of access to or use of this Site or any Site to which it provides hyperlinks; or (viii) damages otherwise arising out of the use of the Site, any delay or inability to use the Site, or any information, products, or services obtained through the Site. The limitations of liability shall apply regardless of the form of action, whether based on contract, tort, negligence, strict liability or otherwise, even if a Covered Party has been advised of the possibility of damages. The travel service providers are independent contractors and not agents or employees of the Covered Parties. To the extent permitted by law, the Covered Parties do not assume liability or for any injury, damage, death, loss, accident or delay due to an act or omission of a Travel Service Provider and do not accept responsibility for any damage and/or delay due to sickness, pilferage, labor disputes, bankruptcy, machinery breakdown, quarantine, government restraints, weather, terrorism or causes beyond the Covered Parties' control. No Covered Party shall be responsible for any Travel Service Provider's breach of warranty, nor for any other wrongdoing of a Travel Service Provider (including any liability in tort), as to any products and/or services available through this Site. No Covered Party shall be responsible for any Travel Service Provider's failure to comply with this Agreement or law. To the extent not prohibited by law, if, notwithstanding the above, a Covered Party is found liable for any loss or damage relating to the use of this Site, user agrees the liability of any such party shall in no event exceed the total charge to the user assessed by Alleybookings for making a Request.